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Facilitator's Role

Visit/prepare the site

This may include coordinating with the site contact, reserving the room, ensuring adequate chairs, ensuring a telephone and/or fax machine for call-ins, posting viewing room location signs, and familiarizing yourself with the building (rest rooms, water fountains, fire escapes, etc.) You should arrive early to set things up the day of the broadcast.

Make preparations to receive the program signal

This includes identifying who will program/operate the receiver equipment, how to contact the technician in the event that the equipment malfunctions, ensuring the equipment is checked during the signal test time the day prior to the broadcast, and obtaining the satellite coordinates for the program.

Monitor the number of participants in relation to the room capacity.

Participate in Site Facilitator training, if planned.

Obtain the program materials and make copies, as necessary.

Welcome and familiarize the participants with general site information.

You should familiarize yourself with the contents of the program's Fact Sheet and readily know the location of rest rooms, water fountains, snack bars, emergency phones, procedures for a fire, facility restrictions regarding food, parking, security, etc.

Distribute the participant materials.

Facilitate/encourage group discussion, if planned.

Assist participants in calling/faxing in questions.

If anyone does not feel comfortable being on-air, you can volunteer to call in for them.

Clarify the process for obtaining Continuing Education.

This discussion should reinforce that individuals who registered on-line are expected to go back on-line and do the evaluation and exam. This enables them to immediately print from the computer their Continuing Education certificate.

Thank participants.

Clean up. Straighten up the room and remove any signs that you posted in the building.


Be sure to have a generous supply of humor and patience to deal with any surprises that may arise the day of the broadcast! Your commitment to making sure the program runs smoothly is a critical part of the presentation. CDC sincerely appreciates the efforts of Site Facilitators in making each broadcast a success and knows that they could not do these programs without the hard work and support of facilitators. Your support is most appreciated!!!

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