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Occupation and Sector Specificity
Occupation(s): Generic Sector(s): Generic
Name and Size of Work Organization and/or Workplace Psychosocial Measures
Measure Size (# items) Amount of work satisfaction 1 Bureaucratic culture 4 Conflict resolution 1 Cooperation 2 Co-worker satisfaction 1 Co-worker support 2 Customer satisfaction 1 Customer service 2 Direct supervision satisfaction 1 Diversity acceptance 3 Employee development 1 Entrepreneurial culture 4 Group culture 3 Innovation 1 Job control 1 Job demands 1 Leadership 2 Opportunities for promotion 1 Pay satisfaction 1 Planning/evaluation 1 Praise satisfaction 1 Quality of work satisfaction 1 Rational culture 3 Resources 3 Retention 1 Rewards 3 Safety 1 Senior management satisfaction 1 Supervisory support 1 Type of work satisfaction 1 Work-family balance 1 Working conditions 1
Other Content Areas Included in the Instrument
Type or Name of Measure Number of
Overall satisfaction (1-item), overall satisfaction compared with 2 years ago (1-item). 2
Developmental Status of the Instrument
Development completed; one or more evaluations completed
Original: English Other: No
Reliability and Validity Information (or Relevant Citation)
Reliability: Coefficient alpha: 0.80 to 0.89. Validity: Correlated with job-related outcome measures.
|Accessibility of the Instrument
Where to Obtain a Copy of the Instrument
Scale items can be obtained at the web site address noted above.